Billing Terms and Conditions
Effective Date: December 23, 2025
1. Introduction
These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Fresh Home Air ("Company", "we", "us", or "our") and the customer ("Customer", "you", or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.
2. Payment Terms
2.1 Pricing
Prices: All prices for products and services are listed in U.S. Dollars (USD) and are subject to change without prior notice.
Taxes and Fees: Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified.
2.2 Payment Methods
We accept the following payment methods:
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Credit/Debit Cards (Visa, MasterCard, American Express)
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PayPal
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Other payment methods made available at checkout (e.g., digital wallets)
2.3 Payment Due Date
One-Time Purchases: Payment is due at the time of purchase.
Subscription Services: Payment is due according to the billing cycle specified at checkout.
3. Invoicing
Invoice Issuance: Invoices will be issued upon order completion when applicable.
Delivery Method: Invoices will be sent electronically via email to the contact information provided by the Customer.
Customer Responsibility: It is your responsibility to ensure that all billing information is accurate and up to date.
4. Late Payments
4.1 Interest on Late Payments
Late Fee: If payment is not received by the due date, we reserve the right to charge late payment interest at the maximum rate permitted by law on the outstanding balance.
4.2 Suspension of Services
Service Suspension: We reserve the right to suspend or terminate services if payment is not received within a reasonable time after the due date.
Reinstatement: Services may be reinstated upon full payment of outstanding balances, including any applicable fees.
5. Disputed Charges
Notification Period: If you dispute any charges, you must notify us in writing within 15 days of the charge date.
Contact Information: Disputes should be sent to support@freshhomeair.com and include relevant order details.
Resolution: We will investigate and work to resolve billing disputes promptly.
6. Refunds and Credits
Policy Reference: Refunds or credits are provided in accordance with our Refund Policy.
Processing Time: Approved refunds will be processed to the original payment method within 14 business days, depending on your payment provider.
7. Taxes
Customer Responsibility: You are responsible for all applicable taxes, including sales tax and any other similar charges required by law.
Tax Exemption: If you are tax-exempt, you must provide valid documentation prior to purchase.
8. Billing Errors
Corrections: If we identify a billing error, we will correct it promptly.
Overcharges: Any overcharged amounts will be refunded or credited.
Undercharges: If an undercharge occurs, we reserve the right to invoice for the outstanding balance.
9. Subscription and Recurring Payments
9.1 Automatic Renewal
Renewal Terms: Subscriptions automatically renew unless canceled in accordance with our cancellation policy.
Notification: We may send reminder notifications prior to renewal, but are not obligated to do so.
9.2 Cancellation
How to Cancel: Subscription cancellations must be submitted according to the instructions provided at checkout or within your account.
Effect of Cancellation: Access will continue through the end of the current billing cycle.
10. Payment Security
Data Protection: All payment information is handled securely in compliance with industry standards.
Payment Processor: Payments are processed through secure third-party payment processors. We do not store full payment card information on our servers.
SSL Encryption: Transactions are secured using Secure Socket Layer (SSL) encryption technology.
11. Changes to Billing Terms
Modification Rights: We reserve the right to modify these Billing Terms and Conditions at any time.
Notification of Changes: Updates will be posted on our website at https://freshhomeair.com.
Acceptance of Changes: Continued use of our services constitutes acceptance of the updated Terms.
12. Limitation of Liability
No Liability for Indirect Damages: We are not liable for indirect, incidental, special, or consequential damages arising from these Terms.
Maximum Liability: Our total liability shall not exceed the amount paid by you for the applicable order giving rise to the claim.
13. Governing Law
Jurisdiction: These Terms are governed by the laws of the State of Michigan, without regard to conflict of law principles.
Venue: Any legal proceedings shall be brought exclusively in the courts located in Michigan.
14. Contact Information
For billing questions, contact us at:
Fresh Home Air
📍 Address: 12889 Collins Road, Yale, MI
📧 Email: support@freshhomeair.com
📞 Phone: (Not available at this time)
🌐 Website: https://freshhomeair.com
15. Entire Agreement
These Billing Terms and Conditions, together with our Terms of Service and Privacy Policy, constitute the entire agreement regarding billing matters and supersede any prior agreements.
Acknowledgment
By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.
